This past Wednesday I celebrated the Yom Kippur holiday…the holiest Jewish holiday of the year. I got several comments and emails about this post when I originally wrote it last year, so I figured that I would post it again. Sorry for being lazy, but it is important for me to repeat these apologies again and again. One can never apologize enough when wronging another person. So I am going to do just that.
As you may or may not have known, this past week was the culmination of the last 10 days of penitence in the Jewish religion. As you also may or may not know, for no particular reason, I am not the most religious person in the world, but do have full respect for all religions and races. That being said, Rosh Hashanah and Yom Kippur are holidays where I do go to temple to pray, atone for my sins and celebrate the Jewish New Year. This year is 5776.
Yes, I know, you can’t believe that I sin. Well, believe it or not, I am unfortunately not as perfect as I appear. (This is where you are supposed to laugh). Moving on.
As I sat at temple, pondering a range of fleeting thoughts, I came up with a blog subject. I thought it would only be appropriate for me to atone for my sins on the corporate level. Hint: I am totally struggling for good blog subject matter so bear with me. Anyhow, I am gearing up to apologize for the sins that my family business may have committed against you. Mind you, I personally do not like to hold grudges and hope that you don’t either as life is just too short to hold on to grudges. So before I start laying on the apologies, if you plan on reading it, you will be inherently accepting the apologies from me and the companies run by my family.
Forgive us for:
Deliveries to the wrong address.
Damaged boxes. Even though that is usually the shipping company’s fault, but don’t tell them that I blamed them.
Not giving you credit.
Giving you too much credit.
Shipping 10s, 11s, 12s, 13s, 14s, 16s, 17s, etc. when you wanted a 15 yard cut.
Shipping an entire collection minus the lead pattern.
Not returning your call or email quickly enough.
Not following your explicit instructions.
Messing up the free project instructions.
Giving you misinformation.
Not meeting your delivery requirements.
Not getting you an invoice soon enough.
Being rude if that is how you interpreted the New Yorker’s in us and in me especially.
Whatever we may have done to have wronged you. (blanket listing)
I could go on and on with potential reasons to be apologizing, but I think you get the drift. If you think of an apology that I have not listed, please consider it listed under the blanket listing.
Like most businesses, we do try hard to improve our business each and every day and this is just another step in the right direction.
I am confident that this atonement is just one additional step toward improving our business relationships. So please accept my most heartfelt apology for any harm we may have done to you. Moreover, if there is something bothering you about any of our companies, please let me know so that I can try to fix it.
Thank you for listening and thank you for accepting my apology. And let us all say together, “Amen to that Scott.” I am looking forward to a strong finish to 2015. Happy Jewish New Year to those that celebrate. Thanks for your partnership and friendship.
Now Sin-free Scott