Order Policies

• ORDER POLICIES

  • Customers must provide us with an official resale certificate form from their state and fill out NY Form ST-120 to be eligible to do business with StudioE Fabrics Corporation.
  • Please contact us about obtaining credit terms with StudioE Fabrics and we will send you a credit application for you to complete.
  • We accept all major credit cards. We charge your card just prior to shipping.
  • StudioE Fabrics has a 5 piece minimum order per delivery.
  • The minimum on reorders is 3 pieces and all 3 pieces must have been purchased before.
  • We charge 15 cents per yard for drop shipments.
  • Please make sure to let your salesperson know if you have any special delivery instructions.
  • We charge a restocking fee on all returned items based on the total cost of your invoice and also require the customer to pay the return freight.
  • The shop owner must call customer service for an RA number prior to returning any goods.
  • The cancellation policy is as follows:
  • Cancellations require prior written approval.
  • Orders for special or custom fabrics may not be cancelled and in most cases would require a partial or complete upfront payment.
  • If you cancel 50% or more of your order, the cancellation fee will be 50% of the total dollar amount of the portion cancelled.
  • If you cancel less than 50% of your order, the cancellation fee will be 30% of the total amount cancelled.
  • We reserve the right to change our prices at any time during the year provided we give reasonable notice. Increases may be based on cotton increases, labor increases, shipping increases, gas/oil increases.
  • Terms and prices on the website are subject to change due to errors or omissions. Website orders that are submitted through this site will be subject to final validation. A confirmation will be sent to you from the sales department or will be verbally confirmed. 
  • For questions about our policies or inquiries about existing orders, contact Customer Service at 800-294-9495 x 245 or email us.

 

Note: Terms and prices on the website are subject to change due to errors or omissions. Website orders that are submitted through this site will be subject to final validation. A confirmation will be sent to you from the sales department.