-
ORDER POLICIES
- Customers must provide us with an official resale certificate form from their state and fill out NY Form ST-120 to be eligible to do business with StudioE Fabrics Corporation.
- Please contact us about obtaining credit terms with StudioE Fabrics and we will send you a credit application for you to complete.
- We accept all major credit cards. We charge your card just prior to shipping.
- StudioE Fabrics has a 5 piece minimum order per delivery.
- The minimum on reorders is 3 pieces and all 3 pieces must have been purchased before.
- We charge 15 cents per yard for drop shipments.
- Please make sure to let your salesperson know if you have any special delivery instructions.
- We charge a restocking fee on all returned items based on the total cost of your invoice and also require the customer to pay the return freight.
- The shop owner must call customer service for an RA number prior to returning any goods.
- The cancellation policy is as follows:
- Cancellations require prior written approval.
- Orders for special or custom fabrics may not be cancelled and in most cases would require a partial or complete upfront payment.
- If you cancel 50% or more of your order, the cancellation fee will be 50% of the total dollar amount of the portion cancelled.
- If you cancel less than 50% of your order, the cancellation fee will be 30% of the total amount cancelled.
- We reserve the right to change our prices at any time during the year provided we give reasonable notice. Increases may be based on cotton increases, labor increases, shipping increases, gas/oil increases.
- Terms and prices on the website are subject to change due to errors or omissions. Website orders that are submitted through this site will be subject to final validation. A confirmation will be sent to you from the sales department or will be verbally confirmed.
- For questions about our policies or inquiries about existing orders, contact Customer Service at 800-294-9495 x 245 or email us.
Note: Terms and prices on the website are subject to change due to errors or omissions. Website orders that are submitted through this site will be subject to final validation. A confirmation will be sent to you from the sales department.